Maintenance: Deploying 1.164.7 version to cloud.

Incident Report for CA Delta Prod

Resolved

This incident has been resolved.

Posted Aug 19, 2026 - 08:29 UTC

Update

Validation complete. Deployment successful.

Posted Aug 19, 2026 - 08:29 UTC

Update

Deployment complete, running validation.

Posted Aug 19, 2026 - 05:23 UTC

Update

Primary upgrade validated, proceeding with remaining critical upgrades.

Posted Aug 19, 2026 - 04:49 UTC

Update

Completed non-critical upgrades, continuing with primary critical upgrade.

Posted Aug 19, 2026 - 04:41 UTC

Identified

Plume CA Production Cloud is under maintenance due to a deploying 1.164.7 version to cloud.. An event will be created here denoting the completion of the maintenance.

Posted Aug 19, 2026 - 04:11 UTC

This incident affected: API (App login APIs, Subscriber location APIs, Subscriber device summary APIs, Subscriber device detail APIs, Subscriber node (Gateway or Extender) APIs, Subscriber summary APIs), Onboarding Services Network Connectivity (Onboarding - Subscriber cloud assignment redirector, Onboarding - Subscriber cloud controller, Onboarding - Subscriber network statistics collection), Apptime (Apptime Service, Apptime API), Misc Services (Guard, Optimizer, Overlord), AWS Infrastructure (AWS Infrastructure, AWS rds-ca-central-1, AWS elb-ca-central-1, AWS kms-ca-central-1, AWS ec2-ca-central-1, AWS docdb-ca-central-1, AWS eks-ca-central-1), Misc 3rd Party Infrastructure (Heroku, 3rd Party Services), and Workpass Guest Services (Workpass - Guest Login Portal).